March 10th, 2008
3 Issues To Consider When Acquiring A Least Cost Routing Solution
Choosing a least cost routing (LCR) solution is a complicated process that requires the company to know how the phone is used, by whom, calling where and what the cost is.
LCR is a process whereby a phone call is diverted from a major carrier to go on the pipes of another provider, be in a cellular provider or Voice over Internet Protocol provider, to cut costs. This process is mostly used in the international telecommunications space.
The company that wishes to use LCR needs to learn which call destinations are the most popular within the company and why. Is it because the company has operations there?